News:

Out of Hours
Out of hours, doctors and nurses offer patients registered with our practice a full GP service when our practice is closed.  For urgent advice and treatment, call Nenedoc on 03336 664 664 or NHS Direct 08454647

Appointments
Ring our main switchboard number on 01536 204154 to book an appointment at either our main practice or 01536 373283 for our branch surgery.

Cancelling your Appointment
If you are unable to attend an appointment with one of the doctors or nurses, please telephone or use the link at the bottom of this page to cancel your appointment. By giving us as much notice as you can you are helping us to make sure that someone else is given your slot.

Home Visits
Our doctors typically see four patients in the practice in the time it takes to do a single home visit.  For this reason, we ask our patients to come to the practice if at all possible.  However, we can visit you at home if your condition means you cannot attend one of our practices.  Please ring before 10.00am to arrange a visit and let us know if your condition is urgent.

Disabled Access

wheelchair accessAt the Lakeside Surgery reserved car parking spaces for the disabled are marked near the front door.  Wheelchair access to the building is at the front entrance.  The ramp also allows access to the treatment room from outside in an emergency. 

Patient services are provided at ground floor level. However, a lift is provided to access the first floor and is situated next to the stairs inside the front entrance.  A disabled patients' WC is provided near the front entrance and another is available in the treatment room.  If access proves difficult to any of our disabled patients we would be happy to consider any suggestions for improvement.

Wheelchairs are available and a hearing loop is installed for hard of hearing patients.  Reception staff are available to help patients with special needs.