News:

Out of Hours
Out of hours, doctors and nurses offer patients registered with our practice a full GP service when our practice is closed.  For urgent advice and treatment, call Nenedoc on 03336 664 664 or NHS Direct 08454647

Appointments
Ring our main switchboard number on 01536 204154 to book an appointment at either our main practice or 01536 373283 for our branch surgery.

Cancelling your Appointment
If you are unable to attend an appointment with one of the doctors or nurses, please telephone or use the link at the bottom of this page to cancel your appointment. By giving us as much notice as you can you are helping us to make sure that someone else is given your slot.

Home Visits
Our doctors typically see four patients in the practice in the time it takes to do a single home visit.  For this reason, we ask our patients to come to the practice if at all possible.  However, we can visit you at home if your condition means you cannot attend one of our practices.  Please ring before 10.00am to arrange a visit and let us know if your condition is urgent.

GPAQ Patient Survey 2008/09

The General Practice Assessment Questionnaire (GPAQ) is a patient questionnaire which has been developed at the National Primary Care Research and Development Centre, at the University of Manchester, for the 2003 GP contract. Building on several years of development and testing, GPAQ helps practices find out what patients think about their care. It specifically focuses on aspects of general practice that are not covered elsewhere in the Quality and Outcomes Framework - for example, access, inter-personal aspects of care and continuity of care. GPAQ can either be administered by post, or after consultations in the surgery. For the results of 2008/09 survey for Lakeside Surgery, click here.