Missed appointments in January 2015
The following number of patients failed to attend their appointments
955 at Lakeside 401 at Forest Gate & 10 at Brigstock
These appointments could have been offered to other patients. Please remember to cancel your appointment if you no longer need it.
Patient Participation Group
Are you interested in finding out more about Lakeside Surgery or keen to influence your local health services?
Come along to the next Patient Participation Group meeting to discuss your ideas and hear about any planned changes.
Please let us know you are attending by leaving your name at reception or contacting Rita Duncan on 01536 748 258.
JavaJava - Coffee Shop
We are pleased to be able to offer the facilities of a coffee and sandwich bar 8-6 Monday - Friday and 9 - 5 Saturdays and Sundays.A variety of cold and hot drinks, hot food, snacks and salads can be purchased. There is a dedicated area to enjoy your food whilst waiting for either the Urgent Care Centre or prescriptions.
Monday 8am - 8pmTuesday 8am - 6.30pm Wed 8am - 6.30pmThursday 8am - 8pmFriday 8am - 6.30pm
We offer extended hours appointments until 8pm on Mondays and Thursdays.
Please note that the surgery will not be open on Saturday mornings.
Text Messaging Service
We are now offering a text messaging service to our patients. We will be asking you if you would like to receieve a text message reminding you of your appointment. To help us please make sure we have your right mobile number.
Please remember to let us know if you change your contact details.
Out of Hours
Out of hours, doctors and nurses offer patients registered with our practice a full GP service when our practice is closed. For urgent advice and treatment dial 111.
Ring our Lakeside switchboard number on 01536 204 154 or Forest Gate switchboard number 01536 206 789 to book an appointment or 01536 373 283 for our Brigstock branch surgery.
Cancelling your Appointment
If you are unable to attend an appointment with one of the doctors or nurses, please telephone or use the link at the bottom of this page to cancel your appointment. By giving us as much notice as you can you are helping us to make sure that someone else is given your slot.
Our doctors typically see four patients in the practice in the time it takes to do a single home visit. For this reason, we ask our patients to come to the practice if at all possible. However, we can visit you at home if your condition means you cannot attend one of our practices. Please ring before 10.00am to arrange a visit and let us know if your condition is urgent.