-
OUR ROOMS
RECEPTION ENQUIRIES
Advice on who to see, registration, sick notes, test results, travel form, medical reports
SELF-HELP & WELLBEING
Health A- Z, Live Well, blood pressure checker, BMI calculator, stop smoking advice
APPOINTMENTS
Book your appointment online 24/7 with Patient Access
REPEAT PRESCRIPTIONS
Order your repeat prescriptions online 24/7 with Patient Access
FEEDBACK
Leave feedback, see our reviews, cqc reports, gp patient survey and friends & Family test
ADMIN ROOM
Practice policies, sick notes, feedback and complaints, patient registration
GENERAL INFO
Information which just doesn't go anywhere else
ONLINE FORMS
Forms for you to submit online securely to the practice
PATIENT GROUP
Information on the patient group, who they are, what they do and how to apply
PRACTICE TEAM
Meet the practice team -
BRANCHES
- HOW DO I...?
- NEWS
- EVENTS
-
LAKESIDE HEALTHCARE
Lakeside Healthcare Group
Lakeside Healthcare is a new type of NHS general practice which builds upon and celebrates all that is great about traditional primary care services. We are local surgeries run by doctors, nurses and associated staff who know their patients and care deeply about the quality of health provided in their communities. We build upon this by investing in people, facilities and equipment to provide services that are more accessible, more convenient and more diverse within the local community. We work for our patients.
-
TRANSLATE
-
Friends & Family Test Results
The NHS want you to have the best possible experience of care. The NHS Friends and Family Test is a way of gathering your feedback, so we can continually review our service.
It is based on one simple question:
"How likely are you to recommend our GP practice to friends and family if they needed similar care or treatment?"
Your feedback will help us learn more about what you think of your experience – what you like and what you think we could improve. Ultimately, you’re helping us to make changes that will ensure we can offer the best possible care.
FRIENDS & FAMILY TEST RESULTS
| Year-month | Extremely Likely | Likely | Neither Likely nor Unlikely | Unlikely | Extremely Unlikely | Don't Know |
|---|---|---|---|---|---|---|
| Jul 2019 | 1 | 0 | 0 | 0 | 1 | 0 |
| Jun 2019 | 334 | 66 | 19 | 11 | 29 | 3 |
| May 2019 | 313 | 76 | 19 | 12 | 28 | 6 |
| Apr 2019 | 343 | 83 | 17 | 19 | 28 | 5 |
| Mar 2019 | 408 | 68 | 19 | 13 | 44 | 5 |
| Feb 2019 | 211 | 54 | 5 | 5 | 21 | 1 |
| Jan 2019 | 404 | 70 | 14 | 11 | 17 | 6 |
| Dec 2018 | 304 | 44 | 15 | 6 | 10 | 0 |
| Nov 2018 | 442 | 86 | 15 | 13 | 19 | 3 |
| Oct 2018 | 391 | 90 | 18 | 8 | 26 | 2 |
| Sep 2018 | 296 | 59 | 11 | 5 | 12 | 4 |
| Aug 2018 | 297 | 55 | 11 | 4 | 15 | 7 |
| Jul 2018 | 337 | 65 | 8 | 9 | 15 | 2 |
| Jun 2018 | 331 | 59 | 12 | 5 | 17 | 3 |
| May 2018 | 328 | 60 | 10 | 12 | 17 | 2 |
| Apr 2018 | 320 | 53 | 13 | 5 | 25 | 7 |
| Mar 2018 | 341 | 64 | 13 | 8 | 17 | 6 |
| Feb 2018 | 283 | 41 | 12 | 8 | 21 | 3 |
| Jan 2018 | 319 | 58 | 15 | 10 | 21 | 1 |
| Dec 2017 | 212 | 45 | 13 | 3 | 21 | 0 |
| Nov 2017 | 339 | 63 | 13 | 17 | 21 | 1 |
| Oct 2017 | 317 | 61 | 12 | 15 | 28 | 4 |
| Sep 2017 | 308 | 58 | 11 | 8 | 23 | 2 |
| Aug 2017 | 371 | 65 | 18 | 20 | 21 | 6 |
| Jul 2017 | 462 | 66 | 15 | 14 | 17 | 3 |
| Jun 2017 | 295 | 46 | 9 | 10 | 18 | 1 |
| May 2017 | 107 | 14 | 2 | 7 | 9 | 1 |
| Apr 2017 | 110 | 7 | 2 | 5 | 7 | 1 |
| Mar 2017 | 176 | 16 | 7 | 3 | 11 | 0 |
| Feb 2017 | 138 | 21 | 6 | 2 | 5 | 0 |
| Jan 2017 | 192 | 37 | 6 | 9 | 14 | 3 |