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Lakeside Healthcare Online
Introducing Doctrin: our new online consultation platform:
We are delighted to be introducing Doctrin, a secure online consultation platform which will make accessing healthcare advice and services easier for our patients and more integrated for our healthcare professionals, leading to a better service that is agile and adaptable.
What is Doctrin?
Doctrin is a secure online consultation platform designed to provide an enhanced service for patients and practitioners. It will be a significant improvement on our existing ad-hoc digital consultation platform.
Why are we introducing this?
We are keen to extend our service offering to our patients and ensure they can access healthcare and advice in a way that meets their needs.
Key benefits of Doctrin include:
- 24/7 access to platform providing a seamless service
- Easy to use platform that is accessible remotely from a range of electronic devices such as mobile phone, laptop / computer, tablet
- Support remote care through chat or video
- Response within 1 working day
- Another way to contact us rather than by telephone
- Less need to travel to the surgery
- Easy access to healthcare advice and guidance
- Triage to the most appropriate professional
- Improved continuity in care and integration with multi-disciplinary professionals allowing staff to collaborate with clinical colleagues for clinical cases
- Meets national standards to provide 25% of our appointments digitally