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CQC Rating Good
Making An Appointment
Urgent Appointments
For all urgent appoinments, it is required that you undertake a symptom assessment through DoctorLink.
To access the online symptom checker, you will need to register following the Doctorlink link.
The symptom checker will ask you a number of questions to help to identify your problem.
The outcome of your assessment will direct you to the right treatment, whether emergency care, your GP, nurse or self care.
If your outcome indicates that an appoinment is required at Lakeside Healthcare Corby Surgery, you will need to click on the request appoinment link.
Once the request has been submitted, you will then be contacted by the practice team, to arrange an appointment within the identified timeframe (as outlined in the outcome of your symptom checker).
The information you provide will be shared with our clinical team (where appropriate) and will assist in providing robust information of your problem to the required clinical team member prior to your appointment.
Register for Doctorlink by clicking here.
Non-Urgent Appointments:
If your condition is non-urgent, you can expect to see a GP within two weeks or sooner. You may have to wait longer if you want to see a particular GP.
You will be asked for a brief description of the problem so that we can make sure you get an appointment with the most appropriate health care professional.
Please tell us if you need an appointment for more than one person, or if you have a large number of problems to discuss so that we can book you a longer appointment.
You can book to have a telephone consultation with a doctor. They will ring you on the telephone number you have given. Call back times will be approximate.
Extended Access Appointments
Corby’s new Extended Access Hub will allow patients to book routine appointments with a GP or other healthcare professional including GPs, nurses, physiotherapists and health care assistants, seven days a week. The service will be tailored to meet the needs of the Corby population. These appointments will be held at Woodsend Medical Practice.
To access this service, please call Lakeside Corby as normal on 01536 204154 where receptionists will be able to access and book evening, weekend and Bank Holiday appointments where appropriate.
You Can Help Us By:
- Undertaking a DoctorLink symptom assessment for all urgent appointments.
- Being on time for your appointment
- Letting us know if you need to cancel
To cancel an appointment please call us on 01536 204154 and select OPTION 1. You will be required to leave a message stating your name, date of birth and the time and date of your appointment. You can not re-book an appointment using this option and will need to redial and speak to reception if you wish to do so. Alternatively, if you are registered for online booking you can re-book your appointment here - Book Online
Results
You will only be called by the clinician regarding your results if there's an abnormality.
If you are calling the practice for your results, please call the surgery between 10:00am - 14:00pm