Patient Access Survey

There’s still time to take part in our Patient Access Survey

Just a friendly reminder that we are running a survey to gauge your experience of accessing our services. 

This is a Partnership-wide initiative, which will help us understand your experiences at your practice, as well as capturing cross-site trends.

The survey includes questions about what other healthcare advice you access before getting in touch with us, your experience when contacting us, plus more about the staff you generally, or would like to have contact with.

There are also ‘free text’ boxes so you can submit more detailed answers, however please do not submit confidential or medical details. The survey, which will take around 12 minutes to complete, will accept responses until 11.45pm on Friday 7 April.

You can access it scanning a QR code on our posters in surgery following this link:


If you do not have online access, then paper copies are also available from reception. If you need assistance in completing the survey, then please ask at reception and we will do our best to help.

Your views are important and will inform how our sites and Partnership make the best use of limited staff and resources to cope with the high level of demand we are collectively experiencing. Thank you.

Your Lakeside Healthcare team

Published: Mar 10, 2023