Lakeside Corby will be offering a redesigned clinical service from 25th march 2019, with the intention of making it more straightfoward for patients to access appropriate care when they have urgent and routine problems.
Urgent clinical problems willbe managed by an enhanced 'Same Day Service' team based at the Lakeside Corby site, while an enhanced routine service will operate mainly from the Forest Gate site.
We intend to offer an improved 'Health Navigation' service that will direct patients more accurately to the care or advice they need. Importantly, from 25th March the only way to access our services wiil by ringing 01536 204154; it will not be posible to turn up in person on teh day or queue to book appointments.
We will be making other small changes to imporve your overall experience through the introduction of information screens, and building redesign. Extra team members will be available throughout the transition to our new service to help navigate you to the most appropriate person to deal with your enquiry.
Brigstock Surgery will continue to offer routine pre booked appointments.